Project Description
Digital Solutions
We provide you with custom-tailored software solutions to meet your individual needs. We also handle implementation and the technical training of your staff.
Areas of expertise
smart2V supports you in optimizing the process of verification & validation of your products. In this way, you can exceed your customers’ expectations while optimizing resources. You can find more information about smart2V at www.smart2V.com
Our services:
- Deployment and maintenance on new or existing IT architectures (on-premise or cloud)
- Customizing and expansion of software functionalities
- Transfer and adaptation of existing data structures
- Creation of training documents and user trainings
- Continuous further development of our standard solution
With our responsive, web-based risk management tool, we offer you a flexible solution for managing project risks and measures. Freely configurable probability and damage parameters allow for flexible risk matrices that can also be exported as one-pagers or management reports.
Our services:
- Quick Implementation of the Standard Solution (cloud and on premises)
- Individual Configuration to Your Needs
- Risk Analysis
- Permissions & Roles Systems
- Client-specific Customization of the Dashboard
- Threshold Values (damage, probabilities, etc.)
- Optional Programming of Additional Functions & Features
- Provision of Training Documents & Optional User Training
We have developed the online platform explicitly for cost and variant management. It serves as an interface for the efficient tracking of cost-reduction measures and management of your costs. Assessment and analysis are based on tasks such as the integration and comparison of bills of materials (including historical ones).
Our services:
- Software Implementation for IT Analysis of Bills of Materials
- Automated Integration of Monthly Data
- Individual Configuration of the Standard Solution
- Permissions & Roles Systems
- Client-specific Customization of the Dashboard
- Needs-based Transformation of Source Data Into Target Data
- Optional Programming of Additional Functions & Features
- Provision of Training Documents & Optional User Training
With the help of the Relations Manager, you can manage functions, systems, components and characteristics. The tool is particularly helpful for graphically visualizing the complex dependencies between functions, systems and components and their characteristics, as well as the various staff responsible for each area.
Our services:
- Quick Implementation of the Standard Solution (cloud and on premises)
- Development of Client-specific Importing & Synchronization Functions in Existing Software Solutions
- Individual Configuration of Product, Component & Function Structures
- Customization of the Visualized Product Structure & Its Dependencies
- Provision of Training Documents & Optional User Training
The Aftersales Management System (AMS) offers an administrative and ticket management system, an efficient repair order management system and a user-friendly shop system for reordering suitable parts based on the vehicle information on file. Globally accessible so that you can maintain constant control.
Our services:
- Processing of Client Support Requests (1st, 2nd and 3rd level)
- Replacement Parts Catalog With Vehicle-specific Attributes, Including a Simple Ordering Function
- Processing of Repair Jobs Via Workshop Access
- Complete Vehicle Database Linked to Support Requests & Repair Jobs
- Secure Workflows (4-eyes principle)
We work closely with you to coordinate and optimize the handling of critical components to minimize supply bottlenecks and disruptions in your processes. We also provide you with advisory support in implementing and adapting an escalation process for components with delivery bottlenecks in a cross-functional management environment.
In addition to our process expertise, we can help you with the implementation of our Critical Parts Management Tool, which simplifies the escalation process. The tool is adapted to your individual client specifications, IT landscape and interfaces, and is rolled out in your company’s IT infrastructure.
Our services:
- Implementation of Escalation Process
- Implementation of Critical Parts Management Tool
